Terms of service

Terms of Service

1. Agreement to Terms
By accessing and placing an order through our website (the “Site”), you agree to be bound by these Terms of Service. If you do not agree, you should not use the Site or make a purchase.

2. Products & Orders

  • We make every effort to display products accurately, but we do not guarantee that colors, sizes, or details will be exact.

  • All orders are subject to acceptance and product availability.

  • We reserve the right to refuse or cancel any order at our discretion (including cases of pricing errors, suspected fraud, or misuse of the Site).

3. Pricing & Payment

  • Prices are displayed in [USD].

  • We accept payments through Shopify Payments.

  • By providing payment information, you confirm that you are authorized to use the chosen payment method.

4. Shipping & Delivery

  • We ship to the U.S, U.K, Canada and AUS. Delivery times are estimates and not guaranteed.

  • Once shipped, we are not responsible for delays, lost, or stolen packages caused by the carrier.

5. Returns & Refunds

  • All sales are final. We do not accept returns or provide refunds except in the case of defective or damaged items (see our Return & Refund Policy for details).

6. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

7. Intellectual Property
All content on this Site (logos, images, product descriptions, designs, etc.) is owned by Aluvia and may not be used without our permission.

8. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States.

9. Contact Information
If you have any questions about these Terms, please contact us at:
📧 jacobpalliser23@gmail.com