Shipping policy
Shipping Policy
Processing Times
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Orders are typically processed within 2-4 Business Days after payment is confirmed.
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Orders are not shipped on weekends or public holidays.
Shipping Locations
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We currently ship to the United States and selected international countries.
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If your country is not available at checkout, unfortunately we cannot ship to your location at this time.
Shipping Rates
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Delivery Times
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U.S. orders: 10-15 Business days depending on the shipping option chosen.
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Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Tracking
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Once your order has shipped, you will receive an email with tracking information.
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Please allow up to 48 hours for tracking details to update.
Lost, Delayed, or Stolen Packages
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We are not responsible for delays caused by carriers or customs.
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We are not liable for lost or stolen packages after they are marked as delivered by the carrier. If this occurs, please contact the carrier directly.
Incorrect Shipping Information
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Customers are responsible for providing the correct shipping address at checkout.
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Orders shipped to an incorrect address provided by the customer are not eligible for reshipment or refund.
Contact Us
If you have any questions about shipping, please contact us at:
📧 jacobpalliser23@gmail.com